At any time, a pair of lanes or multiple pairs of lanes may not communicate with the front desk computer or the server computer. If so, a lightning bolt will show on the said pairs of lanes in the All Lanes windows of Conqueror.
Several causes can lead to a "No Comm" issue. Yes, you can reach us out, but you can troubleshoot the issue yourself first.
Please click the link below to read the document that lists all the main steps you have to perform to pinpoint the cause and solve the "No Comm" issue. If none of the steps works, submit a ticket by filling the form below.
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